Email: support@enableautoenrol.co.uk | Tel: 020 3137 4573

Please note We're currently in the process of updating our website. We have disabled the ability to login to your account, however should you require any information on your autoenrolment, please contact us at support@enableautoenrol.co.uk or on 020 3137 4573. Our opening hours are 9:00am to 5:30pm Monday to Friday and we would be happy to help.

Terms & Conditions

Introduction ‘Enable Autoenrol’ is a trading name of Enable Limited (company registration no: 4552449) whose registered office is at Victoria House, 125 Queens Road, Brighton, East Sussex BN1 3WB. Enable Autoenrol acts in the capacity of ‘payroll agent’ for a client, being the person employing the employee. As ‘Pension Administrator’, Enable Autoenrol is not a party to any employment or other arrangement entered into between a client and that client’s employee and is therefore not responsible for fulfilling any statutory obligation or making any payment required by statute that may arise as a consequence of the relationship between employer and employee.

  1. Subscription
    1. If you are provided with a user identification code, password, or other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party save as permitted by these terms.If
    2. Nothing in these terms shall be interpreted or taken to mean that Enable Autoenrol is responsible for your compliance with the Pensions Act 2008, and any other legal requirements or obligations (including tax). Each Participating Employer remains solely liable for all such adherence and compliance.
    3. At all times whilst being a Participating Employer, you must comply with: the provisions of the Scheme Rules; any applicable regulatory and statutory obligation (including payroll); and these terms.
    4. While Enable Autoenrol will make all reasonable efforts to make clients aware of the pension contributions and legal duties of their proposed or actual employment arrangements under the PAYE system, Enable Autoenrol will not bear any responsibility for unpaid contributions or legislation breaches that may arise out of a client’s unfamiliarity with or lack of understanding of Autoenrolment legislation in terms of their own particular employment arrangements. It is the client’s responsibility to seek appropriate professional advice if required. Enable Autoenrol will not be held responsible for any additional contributions or fines issues by The Pensions Regulator as a consequence of the client and/or failure to follow advice given by Enable Autoenrol.
  2. Website access
    1. Enable Autoenrol does not guarantee that the Site, or any content on it, will always be available or uninterrupted. Access to the Site is permitted on a temporary basis. Enable Autoenrol may suspend, withdraw, discontinue, or change any part of the Site without notice. Enable Autoenrol will not be liable if, for any reason, the Site is unavailable at any time or for any period, but Enable Autoenrol will try to give reasonable notice, if possible, of any suspension or withdrawal.
    2. You are responsible for making all arrangements necessary for you to access the Site and any of the facilities available on the Platform.
    3. You shall not attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the software and/or Documentation (as applicable) on the Platform in any form or media or by any means; or attempt to de-compile, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the software or Documentation on the Platform.
  3. Pension Scheme
    1. In accepting these terms, you are confirming that you understand that there are multiple pension scheme providers and that Enable Autoenrol offer a default service of using NEST (National Employment Savings Trust) and that you have read and understood NEST terms and conditions.
    2. Should you wish to use another pension service provider you must inform Enable Autoenrol upon subscription with the details of which pension scheme provider is being used.
  4. Enable Autoenrol Service
    1. Content and guidance on the Site is provided for your general information only and to inform you about Enable Autoenrol’s Services. It does not constitute technical, financial or legal advice, or any other type of advice, and should not be relied on for any purpose.
    2. Enable Autoenrol warrants that it has and will maintain all necessary licences, consents, and permissions necessary for the performance of its obligations under these terms. You acknowledge and agree that Enable Autoenrol is not a regulated body and do not administer the Scheme themselves. If you have any questions or queries regarding how the Scheme is administered and regulated, please contact the scheme provider.
  5. Employer Obligations
    1. In consideration for receiving the Services, you shall:
      1. provide Enable Autoenrol with such information as may reasonably be required to provide the Services and ensure that all such information and data provided to Enable Autoenrol and/or uploaded or submitted to the Site is complete, true and accurate;
      2. co-operate with Enable Autoenrol in all matters relating to the Services;
      3. comply with all applicable laws, regulations, regulatory policies, guidelines, or codes of practice in place from time to time in connection with the Services;
      4. be solely responsible for providing all necessary hardware, software, network facilities and telecommunications services to access and use the Services.
    2. You agree to comply with any requests (which we may supplement from time to time) to confirm your identity, including verification of name, age, and address.
  6. Charges
    1. The Charges for the Services shall be as specified.
  7. Confidentiality
    1. A party's Confidential Information shall not be deemed to include information that:
      1. is or becomes publicly known other than through any act or omission of the receiving party;
      2. was in the other party's lawful possession before the disclosure;
      3. is lawfully disclosed to the receiving party by a third party without restriction on disclosure;
      4. is independently developed by the receiving party, which independent development can be shown by written evidence.
    2. Subject to clause 11, each party shall hold the other's Confidential Information in confidence and, unless required by law, not make the other's Confidential Information available to any third party, or use the other's Confidential Information for any purpose other than as required for the supply of the Services.
    3. A party may disclose Confidential Information to the extent such Confidential Information is required to be disclosed by law, by any governmental or other regulatory authority or by a court or other authority of competent jurisdiction.
  8. Intellectual Property Rights
    1. All Intellectual Property Rights in or arising out of or in connection with the Services shall be owned by us.
    2. The Customer acknowledges that, in respect of any third party Intellectual Property Rights, the Customer's use of any such Intellectual Property Rights is conditional on us obtaining a written licence from the relevant licensor on such terms as will entitle us to license such rights to the Customer.
    3. Enable Autoenrol owns all intellectual property rights in the Site, the Services (including the Platform) and the Documentation. Except as expressly stated herein, these terms do not grant any rights to, under or in, any patents, copyright, database right, trade secrets, trade names, trade marks (whether registered or unregistered), or any other rights or licences in respect of the Services or the Documentation.
  9. Limitation of Liability
    1. Disclaimer: the Site and Services are provided on an 'as is' basis. To the fullest extent permitted by applicable law, we hereby disclaim, and make no representations or warranties of any kind, express or implied, regarding the Site or the Services, including without limitation:
      1. any implied representations, conditions, or warranties of merchantability, satisfactory quality, fitness for a particular purpose, title or non-infringement (whether by statute or common law);
      2. that the Site or the Services will meet your requirements, will always be available, accessible, uninterrupted, timely, secure, operate without error, or will contain any particular features or functionality; or
    2. any implied warranty arising from the course of dealing or usage.
    3. Nothing in these terms excludes the liability of Enable Autoenrol:
      1. for death or personal injury caused by Enable Autoenrol’s negligence; or
      2. for fraud or fraudulent misrepresentation.
  10. Personal Data
    1. The handling and processing of personal data by Enable Autoenrol complies with the Data Protection Act 1998 and GDPR. Enable Autoenrol’s database of client information is securely protected against unauthorised entry. Enable Autoenrol observes a strict duty of confidentiality and will not disclose information held by it to any person without the client’s consent unless compelled to do so by law.
    2. In accepting these terms you are confirming you have read and agreed to our privacy, retention and cookie policy of which can be found here: Privacy Policy & Website & Cookie Policy
  11. Termination
    1. We may terminate our Services if you are in material or persistent breach of any of your obligations under these terms and if that breach is capable of remedy and the other has failed to remedy that breach within 30 days after receiving written notice requiring it to remedy that breach.
    2. On termination of these terms for any reason:
      1. all licences granted under these terms shall immediately terminate;
      2. any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of these terms which existed at or before the date of termination shall not be affected or prejudiced.
  12. Changes to these Terms
    1. Enable Autoenrol may need to amend these terms from time to time. Where you have registered with Enable Autoenrol, Enable Autoenrol will notify you of the changes made to these terms by, where possible, providing at least one month's notice of such amendments. You acknowledge that this notice period may not always be possible where such amendments are required as a matter of law or regulation.
  13. General Terms
    1. WAIVER: No failure or delay by a party to exercise any right or remedy provided under these terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
    2. SEVERANCE: If any provision (or part of a provision) of these terms is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force. If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.
    3. NO PARTNERSHIP OR AGENCY: Nothing in these terms is intended to, or shall operate to, create a partnership or agency between the parties to these terms or to authorise either party to act as adviser or representative of the other. No party shall have the authority to act in the name or on behalf of or otherwise to bind another party to these terms in any way.
    4. FORCE MAJEURE: Enable Autoenrol shall have no liability for any breach of these terms caused by an event or circumstance beyond its reasonable control.
    5. ENTIRE AGREEMENT: Each party acknowledges that in accepting these terms it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these terms.
    6. THIRD PARTY RIGHTS: These terms do not confer any rights on any person or party (other than the parties to these terms and, where applicable, their successors and permitted assigns) pursuant to the Contracts (Rights of Third Parties) Act 1999.
  14. Notices
    1. Where you are required to notify Enable Autoenrol in accordance with any of these terms, such notice must be delivered by hand or sent by pre-paid first-class post or recorded delivery to the address set out at the beginning of these terms, or such other address as may have been notified by Enable Autoenrol for such purposes. Where you have registered with Enable Autoenrol, Enable Autoenrol will send any notices required under these terms, by pre-paid first-class post or recorded delivery to the address you specified when registering your account.
    2. A notice delivered by hand shall be deemed to have been received when delivered (or if delivery is not in business hours, at 9 am on the first business day following delivery). A correctly addressed notice sent by pre-paid first-class post or recorded delivery post shall be deemed to have been received 2 business days after posting.
  15. Governing Law and Jurisdiction
    1. These terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the law of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms.
  16. Interpretation
    1. In these terms:
      1. a person includes an individual, corporate or unincorporated body (whether or not having separate legal personality) and that person's legal and personal representatives, successors or permitted assigns;
      2. a reference to a company shall include any company, corporation or other body corporate, wherever and however incorporated or established;
      3. unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular, and a reference to one gender shall include a reference to the other genders;
      4. reference to a statute or statutory provision is a reference to it as it is amended, extended or re-enacted from time to time, and shall include all subordinate legislation made under that statute or statutory provision;
      5. any words following the terms including, include, in particular, for example or a similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms;
      6. an obligation on a party not to do something includes an obligation not to allow that thing to be done.
  17. Definitions
    1. Business Day: a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business;
    2. Charges: the charges payable by the Customer for the supply of the Services in accordance with clause 6;
    3. Customer: you or the person or firm on whose behalf you have subscribed for the Services from us;
    4. Default Service: the standard form of the Services which we shall automatically implement for you unless you specify otherwise. Details of what the standard form Default Service comprises is set out Default Service
    5. Intellectual Property Rights: patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world;
    6. Nannytax/Stafftax Payroll Services: the contract entered into by the Customer with Enable Limited trading as Nannytax/Stafftax for payroll services;
    7. NEST: National Employer Savings Trust;
    8. Pensions Regulator: the UK regulator of work-based pension schemes;
    9. Services: the services, supplied by us to the Customer as set out in the Specification, which in the absence of agreement otherwise will be implemented automatically as the Default Service.